Install this one first: Update for Windows 8. First check to see if the KB update you need is already present. This lets you keep Windows Defender running, but tells Windows Defender to stop messing around with Civ 6. I faced this issue myself: Civ 6 crashed at the loading screen. Players have faced issues with Civ 6 crashes, with the game not loading or starting, and with Civ 6 being stuck on the loading screen or otherwise not responding.
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